Privacy notice
This notice reflects how this website actually works today. It is awaiting legal review and will be updated before our connectors are offered for sale.
Who we are
Artegra is a software brand operated by Quill Media Limited, a company in the United Kingdom.Quill Media Limited is the controller of personal information collected through this website. You can contact us about privacy through our contact form.
What we collect
When you send us a message
Our contact, partner and support forms collect your name, work email address, organisation (optional), the topic you choose and your message. We also record the date and time, which form you used, and a reference number.
When you visit the website
We do not use analytics, advertising or tracking tools. To protect the forms from abuse, our server briefly keeps your IP address in memory to limit how many messages can be sent from one connection; it is not saved with your message. Our content delivery and security provider, Cloudflare, processes connection data such as IP addresses to deliver the site and protect it from attacks.
How we use it and why
- To reply to you and to follow up on the request you made. Our lawful basis is our legitimate interest in responding to enquiries, or taking steps at your request before entering into a contract.
- To keep the website secure and prevent abuse. Our lawful basis is our legitimate interest in protecting our services.
We do not sell your information, and we do not use it for automated decision-making.
Who we share it with
- Hosting: our website and form handler run on a virtual server rented from Vultr, which stores the information on our behalf.
- Cloudflare delivers and protects the website.
- If we enable email notifications for new messages, the content of your message will be sent to our team through a transactional email provider. We will name that provider here before doing so.
Some of these providers may process information outside the UK. Where they do, we rely on the safeguards permitted by UK data protection law.
How long we keep it
We keep enquiries for as long as we need them to deal with your request and any follow-up, and review stored enquiries at least once a year, deleting those we no longer need. If you become a customer, our customer terms will explain how long account information is kept.
Your rights
Under UK data protection law you can ask to access, correct or delete your personal information, to restrict or object to how we use it, and to receive a copy of it. Contact us through thecontact form. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).
Changes
We will update this notice when our services change, and show the date of the latest update at the top.